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Frequently Asked Questions
Last updated: 18 April 2025
1.
About Moment Box
How does a self-serve photo booth work?
What's included in my rental?
2.
Booking & Pricing
How much does it cost to book Moment Box?
How far in advance should I book?
Can I book for less than two hours?
What if my event extends beyond 11 a.m.–9 p.m.?
Is delivery outside Winnipeg available?
Are taxes included?
3.
Payments & Cancellations
What do I pay at the time of booking?
Which payment methods do you accept?
What is your refund policy?
4.
Service & Operations
Does the booth need an attendant?
How much space do I need?
What are the power and internet requirements?
Can I set up Moment Box outdoors?
What if there are technical difficulties during my event?
5.
Printing & Digital Galleries
How many prints are included?
How do guests access their photos?
How long will my gallery stay online?
Can I control who sees my gallery?
6.
Customisation Options
Can I add a custom photo frame?
Do you support brand activations?
7.
Corporate & Multi-Day Events
Do you offer discounts for multi-day or high-volume bookings?
8.
Damage & Liability
What if the booth is damaged during my event?
9.
Need Help?
Still have questions?
